Luminate Basics

Solution: Participant lost access to event, can't sign in?
Sometimes an event participant will email you saying that they've lost access to their fundraising page. When they sign in, it says that they aren'...
Thu, 9 Mar, 2017 at 10:33 AM
Understanding TeamRaiser status
Thu, 24 Nov, 2016 at 2:56 PM
Security categories
Security Categories allow you to restrict access to either the administrative or the constituent-facing pages of your site. The three basic security categor...
Fri, 6 Jan, 2017 at 9:53 AM
Cancer Fighter/IFE Resources (Ontario)
THIS ARTICLE APPLIES TO ONTARIO ONLY: Are you looking for resources to support your Cancer Fighters/IFE/Third Party/DIY fundraising event in your...
Tue, 15 Nov, 2016 at 12:44 PM
Event News updates on TR greeting page
Please find instructions attached for updating the event news section on the greeting page - EMC and Admin instructions attached.
Wed, 22 Feb, 2017 at 9:04 AM
How to Register Online for the Relay For Life website
This article provides information about how to register online for the Relay For Life website. It is focused on the NS division but the information provided...
Thu, 2 Mar, 2017 at 2:28 PM
How to change a team member into a team captain
In the TeamRaiser module in Luminate Online, there is the ability for multiple participants to come together and form teams. Sometimes a team captain must s...
Thu, 9 Mar, 2017 at 11:04 AM
Moving a participant to a new TeamRaiser
Step Summary 1. Print list of all donations and team members (if moving team) for reference 2. Save list of all details to submit to the Digital S...
Mon, 6 Mar, 2017 at 1:14 PM
Luminate/Convio Training Manuals
Attached are the training manuals Constituent 360: Basic manual for beginner users Advanced manual for intermediate/advanced users ...
Thu, 26 Jan, 2017 at 1:31 PM
Blackbaud training resources
Luminate Resources – access info and links   The following resources are available from Blackbaud for Luminate Online Training:   Blackbaud Client...
Mon, 6 Mar, 2017 at 1:11 PM